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Home > Return Policy
Return Policy
On this page you will find information about:

  • Defective items
  • Delivery charges
  • Refunds
  • How to return an item
  • Cancelling an order
Items can be returned to us within 30 days of the receipt/invoice date provided items are in an unused condition.
You must take reasonable care of the items and must not use them.

Defective items

You can always return an item if it is defective in any way.

Delivery charges

The cost of returned goods will be refunded to you, but please note that the delivery charges can only be refunded if the return is a result of our error or if the product is faulty.

Refunds

Please note that refunds will only be paid to your card, and cannot be paid in cash.

How to return an item

Please re-package items and include a copy of the receipt. The return address is:

Gammazon Publishing Inc.
PO Box 39036
2269 Riverside Drive
Ottawa, ON
CANADA
K1A 1A1
1.613.327.0707

We recommend that you use an insured or registered mail service or courier when sending items back to us as we are unable to refund for items which are not received at our premises.

Cancelling an order

You have the right to cancel any order before it is shipped. Please call or 1.613.327.0707 e-mail us at: sales@gammazon.com
Once we have begun the delivery process, you cannot cancel any order you have with us.






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